Privacy policy

Privacy Policy

Controller:
S.R.L. MURMARKET ULTRA
IDNO: 1025600072461
Address: MD-2038, Chișinău, Botanica, str. Trandafirilor, 9/1,
E-mail: mmurmarket@gmail.com
Phone: +373 78 544 688
Administrator: Tcaci Nicolai

Last updated: 10 November 2026
Compliance: Law of the Republic of Moldova No. 195/2024 on the protection of personal data.

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1. Who processes your data

S.R.L. MURMARKET ULTRA (IDNO 1025600072461) is the controller of personal data in connection with the use of the website murmarket.md.

2. What data we collect

• When placing an order: name, phone, e-mail, delivery address, order content and amount.
• When creating an account: name, e-mail, password (stored encrypted), order history.
• When subscribing to the newsletter: e-mail address and data about interaction with emails.
• When contacting support: contact details and correspondence content.
• Automatically: IP address, browser type, device, pages visited, cookie identifiers.

We do not store bank card data — these are processed directly by the payment provider (Paynet and others).
We do not process special categories of data and do not target persons under 16 years of age.

3. Purposes and legal bases

4. Cookies

• Necessary — cart, session, language. Always active.
• Analytical and marketing — only after consent (Google Analytics, Meta, etc.).

Consent can be withdrawn at any time.

5. Who we share data with

We do not sell data. Access is granted to:

• Shopify (platform and hosting, servers in the USA);
• courier services (for delivery);
• payment providers (Paynet and others);
• analytics and advertising services (Google, Meta);
• public authorities — upon lawful request.

6. Transfers outside the Republic of Moldova

Data may be transferred to the USA (Shopify) and the EU on the basis of standard contractual clauses in accordance with Law No. 195/2024.

7. Retention periods

• Order data and accounting documents — for the periods required by law.
• Account data — for the lifetime of the account + the limitation period.
• Newsletter — until consent is withdrawn.
• Cookies — according to settings.

8. Your rights

You have the right to access, rectification, erasure, restriction of processing, data portability, objection, and withdrawal of consent.

9. How to exercise your rights

Send a request to mmurmarket@gmail.com. We respond within 1 month.
Complaint to the National Center for Personal Data Protection:
MD-2004, Chișinău, str. Serghei Lazo, 48
centru@datepersonale.md · +373 22 820 801

10. Security

HTTPS, access control, software updates, confidentiality obligations.

11. Changes

The current version is always available on this page. We will notify you of significant changes on the website.